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Pro-Installed Service
Pro-Installed Coverage Area Approximate coverage area of
Data Truck Pro-Installed Internet Service.


Data Truck Pro-Installed Internet Service is delivered to you using FCC-Licensed microwave radio signals.

We install a small receiving antenna on the roof using a tripod, the side of a building, or on a nearby support structure. The antenna needs to be within line-of-sight of one of our transmitting towers. Using rugged outdoor cable, we connect the antenna to our modem inside your home or office. The modem connects to your computer, wi-fi router, or existing network.

Certain locations may require a non-standard installation such as a tower, high-gain antenna, or remote pole-mounted antenna to receive reliable service. Additional installation fees may apply in these special situations. We will discuss this with you prior to installation so there are no "surprises".

Click here for a no-cost, no-obligation site survey.

Click here for current pricing information.

 

Frequently Asked Questions:

Q. How fast is your Internet service?

A. FAST! Our packages provide you with downloads of up to 5 mbps (mega, or million, bits per second) depending on the service you choose. This is much faster than most Dial-up (0.02 ~ 0.05 mbps) and even Satellite and DSL service (0.2 ~ 1.0 mbps).


Q. Is your service limited? How much can I use it per month/day/etc?

A. Our service is unlimited. You are always connected to the Internet with Data Truck, and you can use it as little or as much as you want, 24 hours a day, 7 days a week. We do not place hourly or download restrictions on our service, or charge extra for over-usage.


Q. What do I need to get started?

Network Connector A. This depends on the number and type(s) of computers you wish to connect to our Internet service. If you need to connect only one stationary computer, that computer will need a NIC (Network Interface Card) to connect to our modem. Most newer computers come with a NIC pre-installed, and they are readily available at local retailers. We can assist you during the installation of your service.


Router Installation involving a wireless computer, or two or more computers, requires a router. Your router connects to our modem and "splits" the internet connection to multiple computers, and provides the Wi-fi signal for your wireless computer(s). A "small-office/home-office" router typically retails for around $50 ~ $100 and is available from several local retailers. As an added benefit, a router will also provide basic firewall functions to improve the security of your network.


Q. Why do I need an antenna and modem to get your wireless internet service? My computer already has wireless; can't I just use that?

A. No. This is a question we hear all the time. The term "wireless" is a bit ambiguous in technology, and some explanation is necessary to better understand the answer.

The wireless adapter built into your computer is most likely Wi-fi (also known as 802.11 a, b, n, or g). This is a short-range wireless technology, using low-power signals on unlicensed frequencies and designed to provide local internet access within a building or small area (usually about 300 foot radius). The signal is transmitted from a Wi-fi router or access point, which needs to be connected to an internet provider.

In contrast, our MMDS wireless uses high-power signals on FCC-licensed frequencies to deliver service over long distances from our tower (about 15 miles radius). An outdoor antenna and modem are required to receive our signal. Even if you were close enough to our tower to receive the signal without an outdoor antenna, your computer's wireless "speaks" a different protocol than our tower so they wouldn't know what to say to each other.

This is basically the same reason you cannot use your home cordless phone as a cellphone. Both devices are wireless but they use different frequencies and protocols and therefore are not interchangable.


Q. My satellite TV/internet service sometimes stops working during bad weather. Does Data Truck suffer from similar problems?

A. Not usually. The reason satellite service is sometimes problematic is that the signal is being received from a geostationary satellite in space. This signal must travel about 44,000 miles round-trip and must pass through Earth's atmosphere before it reaches you. During bad weather the signal also has to pass through dense cloud systems in the atmosphere, which potentially distort and attenuate the signal before it is received.

In contrast, our signal is delivered from a terrestrial tower 1 ½ miles south of Watertown, SD and travels in a path parallel to the surface of Earth. The signal has a much shorter trip and does not need to pass through the upper atmosphere, therefore it is much less likely to be affected by weather.


Q. Sounds great! How do I get started?

A. The first step is a site survey. Click here to place a request. One of our professional technicians will check your location for sufficient signal strength and suitable installation options. We'll discuss our findings with you and hopefully schedule a time to install your new Internet service.


Q. Can I keep my current e-mail address?

A. Yes. Although our packages include several @DATATRUCK.COM e-mail addresses, your current e-mail provider may be used to continue your e-mail hosting. (additional fees may apply, contact your current provider for details). You can also access any of the free e-mail services such as HotMail, Yahoo!, or GMail.


 

Copyright © 2014 Data Truck, LLC
Last Modified December 11, 2013