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Pro-Installed Service
Pro-Installed Coverage Area Approximate coverage area of
Data Truck Pro-Installed Internet Service.


Data Truck Pro-Installed Internet Service is delivered to you using the latest wireless technology and microwave radio signals.

We install a small receiving antenna on the roof using a tripod, the side of a building, or on a nearby support structure. The antenna needs to be within line-of-sight of one of our transmitting towers. Using rugged outdoor cable, we connect the antenna to our modem inside your home or office. The modem connects to your computer, wi-fi router, or existing network.

Certain locations may require a non-standard installation such as a tower, high-gain antenna, or remote pole-mounted antenna to receive reliable service. Additional installation fees may apply in these special situations. We will discuss this with you prior to installation so there are no "unpleasant surprises" when you receive your first bill.

Click here for a no-cost, no-obligation site survey.

Click here for current pricing information.


Frequently Asked Questions:

Q. How fast is your Internet service?

A. FAST! Depending on availability and the service you choose, we can provide you with downloads of up to 40 mbps (mega, or million, bits per second). This is much faster than most Dial-up (0.02 ~ 0.05 mbps) and even Satellite and DSL service (0.2 ~ 10 mbps). The fixed-wireless technology is constantly evolving and we make frequent updates to keep with the latest tech available.


Q. How much data can I use per month/day/etc?

A. Our service is unlimited. There are no usage restrictions (data caps) on our service. You can use it as little or as much as you want, 24 hours a day, 7 days a week. We also do not throttle your download speed after a certain GB per month, or charge extra based on usage. Your monthly bill will always be the same no matter how much you use.


Q. What equipment do I need to get started?

Network Connector A. You don't need to buy any network equipment. We provide (and configure) everything you need, including a wireless router. You provide your own user equipment (PCs, laptops, tablets, phones, smart TVs, etc).

Some situations (larger homes, unique installations, etc) can benefit from a more advanced WiFi network. In those cases we will work with you to find the best solution. This may require an additional installation charge, but we'll discuss that with you BEFORE doing any work.

If you'd prefer to use your own router, that's fine too.


Q. Why do I need an antenna / modem / router to get your wireless internet service? My computer already has wireless; can't I just use that?

A. This is a question we hear often. The term "wireless" is somewhat ambiguous, and some explanation is necessary.

The wireless adapter built into your computer is Wi-Fi compatible (also known as 802.11-a/b/g/n/ac). This is short-range wireless technology, using low-power signals designed to provide network access within a building or small area (usually about 100-300 feet). The signal is transmitted from a Wi-Fi router or access point, which needs to be connected to an internet provider.

In contrast, our wireless system uses high-power signals, on different frequencies, to deliver service over long distances from our towers (up to 15 miles). An outdoor antenna and modem are required to receive our signal. Even if you were close enough to a tower to receive the signal without an outdoor antenna, your computer's Wi-Fi adapter "speaks" a different "language" (protocol) than our tower, and on different frequencies, so they have no way of communicating directly with each other.

This is basically the same reason you cannot use a home cordless phone as a cellphone. Both devices are wireless but they use different frequencies and protocols and therefore are not interchangable.


Q. My satellite TV/internet service sometimes stops working during bad weather. Does Data Truck suffer from similar problems?

A. Typically No. The reason satellite service is sometimes problematic is that the signal is being received from a geostationary satellite in space. This signal must travel about 44,500 miles round-trip and must pass through Earth's atmosphere before it reaches you. During bad weather the signal also has to pass through dense cloud systems in the atmosphere, which potentially distort and attenuate the signal before it is received.

In contrast, our signal is delivered from terrestrial towers located in and around Watertown, SD and travels in a path parallel to the surface of Earth. The signal has a much shorter trip and does not need to pass through the upper atmosphere, therefore it is much less likely to be affected by weather.


Q. Sounds great! How do I get started?

A. The first step is a site survey. Click here to place a request. One of our professional technicians will check your location for sufficient signal strength and suitable installation options. We'll discuss our findings with you and hopefully schedule a time to install your new Internet service.


Q. Can I keep my current e-mail address?

A. Yes. Although our packages include several @DATATRUCK.COM e-mail addresses, your current e-mail provider may be used to continue your e-mail hosting. (additional fees may apply, contact your current provider for details). You can also access any of the free e-mail services such as HotMail, Yahoo!, or GMail.


 

Copyright © 2021 Data Truck, LLC
Last Modified November 25, 2020